Help Desk

Power up your customer support with Tagz Cloud

Help Desk

Designed to help you achieve more with innovative Office apps, intelligent cloud services, and world-class security

We Are Here To Help You Stay Safe & Work From Home

Why outsource your service desk?

Many clients outsource part of their own help desk services, such as front line (level 1) to us, in order to take advantage of our advanced ticketing capabilities, or their escalation process so they have specialist expertise.
A contract with UK IT Service means you get the expert advice and oversight of an experienced IT Director for a lower price than an in-house IT Manager. You can focus on your business reassured that your UK IT Service company director will personally oversee your IT support and systems.

We offer a range of help desk services options for in-house IT teams, from overspill services, 1st line support or 3rd line escalation, to fully outsourced services for complete service desk support.

There’s no time-cap or limits when contacting our helpdesk. Just contact our dedicated team and they will start working on your issue in a matter of minutes.
You can open as many support calls as you need, for any IT-related issues with no restrictions or limitations.

We’re proud to have a customer satisfaction rating of 98% since 2016. Our friendly and professional IT support teams are only a phone call away, waiting to help you with any IT-related matters. We can also communicate with your team via your favourite messaging App (Slack, WhatsApp, Teams etc.)
 

Discuss your Help Desk requirements today

Our accredited IT experts have been supporting SME’s and Corporate UK businesses for over 30 years

IT Support Services

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

IT Cyber Security

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

Cloud IT Services

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

OUR SERVICES

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IT Support

Our Low cost support plans

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Cloud Computing

Offering Public, Hybrid and Private Solutions.

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Cyber Security

Protecting Networks and Users.

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Hosted Telephony

Cloud hosted communications

Hosted Desktops

Virtual enviroments powered by the cloud

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Network Firewalls

UTM network protection

Cloud Migration Services

Our Team of Experts will work with you on your digital journey.

Network 24/7 Monitoring

Making your IT work for you in delivering better performance.

Cyber Security

There’s a plan for you. We help YOU to SAVE on costs and REDUCE business risks
Our Mission & Vision

"We are passionate about IT, working with TAGZ CLOUD is a partnership, not a customer label. Delivering innovative solutions to make IT work for you. Reducing costs and carbon footprint. Empowering better use of technology and increasing user experiences"

Our Company

Why Choose Us?

TAGZ Cloud is part of the TAGZ Group of companies, established since 1994 in Manchester. TAGZ has grown to become a leading global IT services company, committed to delivering high quality IT solutions, for over three decades.

Disaster Recovery

At TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies for disaster recovery and data backups.

Affordable solutions

We provide affordable solutions, whether on premises or cloud based services. We put security in the forefront, making use of leading industry led applications and cloud solutions.

Industry Expertise

Drawing upon the infinite amount of industry expertise, and our eco system of market leading partners, we have the capabilities to deliver tailored and scalable solutions to support IT transformation, drive operational efficiency, enforce security

Talk to Us for your Help Desk audit today.

Have any Questions?... Don't be shy

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Our Leading Partners

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