IT Support Services
Our Managed Service Desk Resolves 80% Fault Calls On A First Contact Basis
Choose an IT Plan
- Cyber Essentials audit
- AI Web Protection
- Desktop Antivirus Protection
- Phishing Protection
- Firewall Protection
- Rapid response to security incidents
- Cyber Security Review
- Email Protection Office 365
- PC or Mac
- Automatic Updates
Managed IT Support
- UK technical support desk
- User guaranteed response times
- Unlimited remote break/fix support
- PC or Mac
- Remote Monitoring & Maintenance
- Office 365 cloud Email Backup recovery and monitoring
- 3rd Party Supplier Liason
- Network Support
- On Site Support
- Desktop & Server Antivirus
- New User Adds / Moves / Changes / Deletions
- IT Business scalability reviews
- VIP priority service
- Dedicated service account manager
- On-premise server support
- Azure cloud server support
- Virtual IT Manager
- Service Reporting
- Fully Managed Service
- PC or Mac
- Microsoft 365 Business Premium Licence
- Unlimited Remote IT Support
- FREE email migration to Office 365
- 1TB of Cloud Data Storage for File Storage and Sharing
- Office 365 email on smart phones, desktop, tablets, and web access
- Chat and collaborate with your employees, customers via desktop or smart devices
- Create team’s groups or to share files and content
- Host Individual or online meetings up to 250 people
- Always up-to-date versions of Outlook, Word, Excel, PowerPoint etc. for Windows and Mac - Install on up to 5 PC's or Macs per user
- Built in Office 365 Security enforced malware protection, Set File Permissions
- Secure user password protection policies with Multi Factor Authentication (MFA) as standard
- Always On technology 24 hr access
IT Support Services provide direct assistance with planning, rollouts, rigorous health checks and remediation services.
24×7 Prioritised resolution support, critical situation escalation management, and rapid on-site support to minimise downtime.
Whether you’re a small business start-up or an established enterprise looking to outsource your helpdesk, our Network Operations Centre is available 24/7/365
Your First Solution for Productivity through Connectivity with Microsoft Teams
We been supporting Corporate enterprise businesses for over three decades, our robust support contracts provide a complete peace of mind support channel. Our wealth of experience in supporting demanding corporate IT environments.
We have a good track record of providing excellent services for companies looking into outsourcing of their current IT model. Whether this involves sub-contracting a complete IT infrastructure model and third-party activities, or just farming out certain IT functions or task functions to us. We become the “virtual technical arm” to your organization. Purchasing a support model from us enables your business to spend more time on resources on strategic business initiatives. We will offer the best technology service at the lowest possible cost.
Advantages of IT outsourcing
The benefits of IT outsourcing to your organisation in helping your business free up internal resources and redirect them toward growth opportunities such as
- Access to specialists with expert-level knowledge and skills
- Dedicated UK accredited technical helpdesk
- Third party management and liaison
- Hardware and server support
- On-site technical support presence
- Professional services for project management and proof of concepts on newer technology
- Reduced costs resulting from fewer capital investments and staffing requirements, less overhead, volume price breaks, and leasing options.
- On-demand access to the latest technology
- Higher level of service as defined in our support model contract.
- Predictable expenses from flat fees and subscription-based pricing models, and
- Faster product launches due to increased focus and accessibility of technology needed to bring products to market.
- Tailor service level agreement (SLA’s) for response times
Get in touch to discuss your requirements with us today!
YOU CAN COUNT ON US We can manage your IT as segments or a Fully pledge managed service.
DIGITAL TRANSFORMATION MIGRATION SERVICES
CLOUD SERVICES AND INFRASTRUCTUE MIGRATION
MANAGED SERVICES IT SUPPORT
NETWORK SECURTY AND 24/7 MONITORING
A knowledgeable and helpful company – our new “on the road” mobile solution runs like clockwork! Backed by their expeditious helpdesk support, our customer information is now at our fingertips, delivering better workflow efficiency. TAGZ Cloud mobile device management also protects our devices, and our data, from a central location. Now we spend more time facilitating our customer’s engagements.