IT Support Plans

"Choose a plan"

IT Support Services provide direct assistance with planning, rollouts, rigorous health checks and remediation services.

Lite user support
Bolt-on

Inclusive Service Maintenance agreement
IT Support for workstation {Windows + MacOS} and mobile devices
Remote Support Only. No on-site support
IT Support for Microsoft Office 365. Change and Break Fix supoort Only.
3rd Party Application Support can be included
Maintenance and Proactive Managment of infrastructure
Incident response & Troubleshootin
Broadband fault loging with ISP and triage

From Just £9.00 per
user per month

Standard user support

Bolt-on

Includes
Includes Onsite Support where fault cannot be fixed remotely.
Inclusive Security including all Security Agents.
Includes Mailbox Backup of Microsoft 365
Includes 3CX Support
Optional data Backup , continuity and disaster recovery (GDPR Complaint)
Optional cover for Servers both OnPrem and Cloud

Priority User Support

Bolt-on

Includes Extended IT Support for workstation {Windows + MacOS} and mobile devices Between Monday-Friday 8am – 8pm

Security

  • Antivirus Protection
  • Cyber PC Protection
  • Web protection
  • Network Firewalls Protection
  • 24/7 Monitoring

Microsoft 365

  • Office 365 Email Backups
  • Security and Compliance
  • Always "ON" Technology
  • Email and Calendar scheduling
  • Teamwork and collaboration

KNOX Mobile

  • Lock and wipe a device
  • Secure Data and Company apps
  • Setup company device policies
  • Military graded data encryption security
  • Device management

3CX VOIP

  • SIP Trunks with Unlimited extensions
  • Plug & play with IP phones
  • Web conferencing
  • mobile apps, live chat included
  • Cloud phone app or handsets

    General Enquiry

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