Reactive IT Support
Our Managed Service Desk Resolves 80% Fault Calls On A First Contact Basis
IT Support Services for SMEs. Reactive IT Support
What is Reactive IT Support ?
Reactive Services offers peace of mind so that personnel are ready to react when problems arise. This leads to a decreased resolution time during crisis, with direct involvement from First Solution and our partners such as Microsoft.
First Solution offers an end-to-end support platform that helps maximise the value of our customers’ on-premises and cloud based software investments by reducing risks, improving system reliability, and improving staff productivity.
Unlimited Remote Support
An easy to use Remote Monitoring and Management platform that grows with your business.
We keep our staff trained to the highest level and hold a variety of accreditations.
On Site Visits
If we can't fix a problem remotely or you need on-site assistance, no problem!
Proactive IT Support
We proactively engage with our clients, ensuring you stay updated.
We will monitor your critical systems including backups and keep you informed.
Over 20 years of software experience, just a phone call away, when you need it.
We offer monthly reporting services should you require such.
We can bring your business to your mobiles and tablets so you always stay connected.
Our accredited IT experts have been supporting SME’s and Corporate UK businesses for over 30 years
- 24/7 elevated break/fix support
- Fastest response times
- Multi-tenant trained support engineers
- Priority case handling
- Critical situation support for high-priority cases
- Field Engineers available onsite
- Advisory assistance
- Remote proactive IT Support activity.
- On-site proactive IT Support activity.
- Complete proactive IT Support.
Some statistics for you.
At TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies
ABOUT OUR COMPANY Make Your Dream Come True & Grow With Us.
TAGZ Cloud provides a number of market leading IT Cloud solutions, aimed at underpinning our ethos of World Class security and service at an affordable cost.
TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies
IT Support services and technology solutions, including proactive maintenance and monitoring, 24/7 IT Support
IT Support Services for SMEs. Why work with Tagz Cloud ?
Our team is small, dedicated and highly technical, we simply love working with technology. We are driven individuals who love to make our clients happy. Aside from the technical support we provide, we work with our clients to help transform the digital side of their business to bring about greater success. We don’t offer a ‘one size fits all’ approach as we know every business is different, therefore every solution is bespoke and that’s why 99% of our clients have stuck with us since our formation in 2005