Reactive IT Support

Choose one of our Plans Today. From a trusted Manchester based IT Support company.
Our Managed Service Desk Resolves 80% Fault Calls On A First Contact Basis
call-center-agent

IT Support Services for SMEs. Reactive IT Support

We provide Managed IT Support Services to businesses looking for outsourced IT. Whether you’re in Finance, Property or Professional services, we have the knowledge to deliver the perfect IT solutions for your business. Find out about the IT outsourcing options available for your business.

What is Reactive IT Support ?

Reactive Services offers peace of mind so that personnel are ready to react when problems arise. This leads to a decreased resolution time during crisis, with direct involvement from First Solution and our partners such as Microsoft.

First Solution offers an end-to-end support platform that helps maximise the value of our customers’ on-premises and cloud based software investments by reducing risks, improving system reliability, and improving staff productivity.

Support features

Unlimited Remote Support

An easy to use Remote Monitoring and Management platform that grows with your business.

Certified Engineers

We keep our staff trained to the highest level and hold a variety of accreditations.

On Site Visits

If we can't fix a problem remotely or you need on-site assistance, no problem!

Proactive IT Support

We proactively engage with our clients, ensuring you stay updated.

System Monitoring

We will monitor your critical systems including backups and keep you informed.

Software Support

Over 20 years of software experience, just a phone call away, when you need it.

Monthly Reporting

We offer monthly reporting services should you require such.

Mobile Communications

We can bring your business to your mobiles and tablets so you always stay connected.

Our accredited IT experts have been supporting SME’s and Corporate UK businesses for over 30 years

IT Support Services

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

IT Cyber Security

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

Cloud IT Services

Choose one of our Plans Today. From a trusted Manchester based IT Support company.

  • Reactive IT Support Features
  • Reactive IT Support Options
  • 24/7 elevated break/fix support
  • Fastest response times
  • Multi-tenant trained support engineers
  • Priority case handling
  • Critical situation support for high-priority cases
  • Field Engineers available onsite
  • Advisory assistance
  • Remote proactive IT Support activity.
  • On-site proactive IT Support activity.
  • Complete proactive IT Support.

Some statistics for you.

TAGZ Cloud is part of the TAGZ Group of companies, established since 1994 in Manchester. TAGZ has grown to become a leading global IT services company, committed to delivering high quality IT solutions.

At TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies

0

Employees

0

Events

0

Projects

0

Followers

ABOUT OUR COMPANY Make Your Dream Come True & Grow With Us.

Our Mision

TAGZ Cloud provides a number of market leading IT Cloud solutions, aimed at underpinning our ethos of World Class security and service at an affordable cost.

Cloud Services

TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies

IT Support

IT Support services and technology solutions, including proactive maintenance and monitoring, 24/7 IT Support

IT Support Services for SMEs. Why work with Tagz Cloud ?

Our team is small, dedicated and highly technical, we simply love working with technology. We are driven individuals who love to make our clients happy.  Aside from the technical support we provide, we work with our clients to help transform the digital side of their business to bring about greater success. We don’t offer a ‘one size fits all’ approach as we know every business is different, therefore every solution is bespoke and that’s why 99% of our clients have stuck with us since our formation in 2005

l4.jpg

Get 30% off your first purchase

X