Remote IT Support

Choose one of our Plans Today. From a trusted Manchester based IT Support company.
Secure, non complicated trusted home working solutions.

Remote IT Support

Designed to help you achieve more with innovative Office apps, intelligent cloud services, and world-class security

Secure, non complicated trusted Remote IT Support Services

The Remote Home Worker with Data Security

TAGZ Cloud remote working solutions utilises different types of connectivity such as a cellular network, Internet connectivity, fixed VPN connectivity giving the freedom to work from any geographical region. Our key aim is to deliver a service that not only allows users to access their corporate network data securely, but to manage and monitor the security of the network traffic more vigorously keeping business continuity. Businesses are now facing newer challenges by employees requesting more time to be spent or be based at home entirely. Past tense when we were all in the office IT teams had control to manage their IT network at their fingertips and technical assistance was to hand. Today remote home working has its challenges this new dimension, challenged businesses on how to be managing your users and company data. When emergencies happen that prevent employees from being productive in the office, organizations need solutions that enable business continuity, supporting employees as they work from alternate locations. The transition to the home remote working opens users and companies up to a myriad of security threats including malware, all forms of phishing attacks and many more.

Keeping employees working environment safe, use App Token authentication or Two Multifactor Authentication.

Look at the business benefits of having a cloud backup strategy

  • Automated backups.
  • Secure data transfers with built in security encryption.
  • Less downtime, reducing costs.
  • Easy restorations limiting downtime and productivity.
  • Simple, tailored solutions to suit your business.
  • Secure Data centres
  • Always up to date hardware and software
  • Low monthly costs
  • No hardware or software costs.
  • centralised administration
  • Manageable and flexible storage options.

Discuss your Remote IT Support with a call today.

  • Remote IT Support Features
  • Monitor IT Help Desk Performance in Real Time
  • Inclusive remote support
  • Service Desk hours 7.30am to 6.30pm daily
  • Self-service client Service Hub (desktop and mobile)
  • Tailored to suit your unique business requirements
  • IT Remote Support services nationwide
  • Asset tracking and life-cycle analysis.
  • Bespoke 24×7 monitoring & management

The Real Time Dashboard for Remote Support is the easiest way to get a live view of your help desk. See which support reps or teams are overloaded and which ones have extra capacity. Quickly access top level key performance indicators (KPIs) including session count, waiting sessions, longest wait time, and a count of logged in/available reps.

Keep your finger on the pulse of your service desk. Add the Real Time Dashboard to your TAGZ Cloud Remote Support installation today.

OUR SERVICES

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IT Support

Our Low cost support plans

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Cloud Computing

Offering Public, Hybrid and Private Solutions.

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Cyber Security

Protecting Networks and Users.

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Hosted Telephony

Cloud hosted communications

Hosted Desktops

Virtual enviroments powered by the cloud

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Network Firewalls

UTM network protection

Cloud Migration Services

Our Team of Experts will work with you on your digital journey.

Network 24/7 Monitoring

Making your IT work for you in delivering better performance.

Cyber Security

There’s a plan for you. We help YOU to SAVE on costs and REDUCE business risks
Our Mission & Vision

"We are passionate about IT, working with TAGZ CLOUD is a partnership, not a customer label. Delivering innovative solutions to make IT work for you. Reducing costs and carbon footprint. Empowering better use of technology and increasing user experiences"

Our Company

Why Choose Us?

TAGZ Cloud is part of the TAGZ Group of companies, established since 1994 in Manchester. TAGZ has grown to become a leading global IT services company, committed to delivering high quality IT solutions, for over three decades.

Disaster Recovery

At TAGZ Cloud we offer a variety of best in class solutions based around market leading Cloud technologies for disaster recovery and data backups.

Affordable solutions

We provide affordable solutions, whether on premises or cloud based services. We put security in the forefront, making use of leading industry led applications and cloud solutions.

Industry Expertise

Drawing upon the infinite amount of industry expertise, and our eco system of market leading partners, we have the capabilities to deliver tailored and scalable solutions to support IT transformation, drive operational efficiency, enforce security

Talk to Us for your Remote IT Support audit today.

Have any Questions?... Don't be shy

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Our Leading Partners

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